This new role is an exciting opportunity to join a recycling leader. As Service &
Compliance Manager you will be responsible for leading and motivating the businesses
Service Delivery Team to deliver service excellence to all of their clients ensuring both
retention and growth from their portfolio across UK. Some of your responsibilities will
include but not be limited to; Lead & continually monitor the Customer Service Centre
team to deliver a best in class customer service experience for the businesses customers,
creating engaged customers to facilitate organic growth; Manage the HR aspects of the
team by recruiting, selecting, orienting, training, assigning, scheduling, coaching,
counselling, and disciplining employees; communicating job expectations; planning,
monitoring, appraising, and reviewing job contributions; planning and reviewing
compensation actions; enforcing policies and procedures; Improve customer service
quality results by studying, evaluating, and re-designing processes; establishing and
communicating service metrics; monitoring and analysing results; implementing
changes; Take ownership of customers issues and follow problems through to resolution,
building trusted client relationships with key stakeholders; Analyse statistics and compile
accurate reports for internal measurement and customer reporting purposes to produce
review documentation for both business and clients; Directly manage all aspects of legal
compliance ensuring customers, suppliers and sub-contractors compliance are met at all
times; Working with QHSE teams and supporting with organisational accreditations such
as ISO; Lead price management processes ensuring margins from sub-contractor
activities are maintained, including initiating and communicating annual price increases.
In order to be considered for this role you will have; University degree or equivalent
within a relevant field; Desirable –Environmental Management; Experience of defining
and delivering transparent services with clearly defined service metrics; IT Skills – MS
Word, PowerPoint and Excel; Lean six sigma & continuous improvement; Demonstration
of a sound level of Waste and Resource Management industry & legislation &
governance knowledge.

I am working with a leading hazardous waste company who have the opportunity for an Operations Manager to be based in the West Midlands onsite. The purpose of this role is full management of a Treatment and Transfer facility including a business unit, management of the site P&L and all operational staff to deliver high standards in H&S, compliance and profitability. Your main duties will include but not be limited to; P&L responsible for the two facilities; Ensure effective and appropriate management structure in place to ensure safe, compliant and effective operations are maintained; Maintain site specific training matrices, covering all areas of operations which is maintained, developed and improved alongside the standard group management system; Ensure all operational staff received appropriate training, in line with group management system and training is periodically reviewed (annually), with any improvements documented and captured within the group management system; Proactively track, develop and management key reporting measures across the facilities in relation to group reporting requirements – such as accident, incident, safe act and near miss reporting; Ensure site communication is established, effective and managed in support of the operational and commercial activity of the business unit; Maintain KPI’s appropriate to measure and monitor the sites performance in regard to H&S, compliance and profit, working alongside other business stakeholders were necessary; Work closely with the Commercial and Technical Team offering operational feedback regarding inputs and waste streams where required; Support in the scheduling of incoming and outgoing consignments of waste to ensure site capacity is maintained consistently – giving capacity to ‘sell into’; Ensure appropriate staffing on all shifts including the management of holiday requests. In order to be considered for this role you will have; Experience of working in the Hazardous Waste Sector 5 Years +; Management of large and complex teams; IOSH Managing Safely; WAMITAB CoTC Level 4: Hazardous Waste Treatment, Hazardous Waste Transfer; Institute of Leadership and Development Level 4 Award in Leadership & Team Skills; NEBOSH – National General Certificate; Environmental Awareness.

I am working with a successful sustainable waste management company with a nationwide reach who have an exciting opportunity available for an experienced business development manager to assist with business growth across the Midlands/North East. With a focus on environmental sustainability and technological innovation, we’re ready to respond to your waste management challenges now and in the future. The Business Development Manager will be responsible for identifying and pursuing new business opportunities, developing and maintaining relationships with prospective clients, planning and executing new business activities to reach target markets. The Business Development Manager will also collaborate with cross-functional teams to ensure successful end-to-end service delivery. In order to be considered for this position you will have 5 years’ of experience in Business Development or Sales in a related field; Proven track record of successful business development; Excellent communication and interpersonal skills; Strong analytical and problem-solving skills, with the ability to identify opportunities and effectively evaluate potential solutions; Experience in waste management, sustainability, or environmental services; Ability to work effectively in cross-functional and collaborative teams; Self-motivated with the ability to work independently with minimal supervision; Flexibility to occasionally attend events outside of regular business hours; able to manage multiple projects effectively; excellent negotiation skills with a consultative sales approach. A full UK driving licence is required.

I am working with a well-established Waste Resource business who offer services such as skip hire, roll-on-off container hire, grab loader hire, and trade waste services within the London, Essex and Kent areas. Due to expansion, there is an exciting opportunity available for a new sales addition to their team. This is a full-time role for a Business Development Manager located in the London/Essex Area, United Kingdom. The Business Development Manager will be responsible for identifying sales leads, pitching services to new clients, and maintaining a good working relationship with new contacts. The role involves creating and implementing business development strategies and collaborating with other departments to facilitate sales. This position requires excellent communication and interpersonal skills and the ability to work in a deadline-driven environment. In order to be considered for the role you will have; Proven experience as a Business Development Manager, Sales Executive, or a relevant role; Excellent communication and interpersonal skills; Ability to create and implement effective business development strategies; Ability to collaborate effectively with other departments to facilitate sales; Strong analytical and problem-solving skills; Ability to work in a deadline-driven environment; Experience in the waste management industry advantageous. This is an excellent opportunity to make your mark and be part of a growing business.

I am working with a leading UK waste services company who have an exciting opportunity for an experienced Chemist to join a hazardous waste operations team. Some of the Senior Site Chemist responsibilities will be but not limited to; Ensure incoming consignments of wastes have appropriate paperwork (Consignment Note/Duty of Care), completed correctly and copies are held on site and passed back to the haulier; Ensure incoming waste is inspected to BAT requirements in Sector; If waste does not match pre-acceptance information Non-Conformance Procedure is followed and a Non-Conformance is raised with supporting evidence (photos, weighbridge tickets); Ensure paperwork accompanying any incoming loads is appropriately scanned and saved in database folder under the loads unique reference number and consignment note number for auditing purposes; Work to 48-hour KPI for incoming loads to be accepted and associated paperwork passed over for post acceptance input onto Database system; Ensure waste is being appropriately stored in-line with current sector regs; Ensure all waste is labelled correctly with label appropriately visible when it enters storage bay; Sampling of accepted waste to supply to internal laboratory for further analysis or to pass on to suppliers to confirm suitability for acceptance; Generation of IPOs in line with the IPO Procedure; Health and Safety; Prioritise disposal of waste where applicable by rerouting to internal disposal options; Ensure all incidents, observations and concerns are reported through an escalation process; solutions are identified and actions, in line with Company policy; Ensure ideas for the improvement of safety are listened to and acted upon, involving the Health and Safety representatives and HR Management if necessary. In order to be considered for this position you will have/be; HNC or Degree Level Qualification in Chemistry or a similar related field; experience in the Hazardous Waste Sector; Knowledge of Hazardous Waste Regulations; Knowledge of the Health & Work Act 1974; Experience to working to HSG51 – The Storage of Flammable Liquids in Containers, HSG 71 Chemical Warehousing: The Storage of Packaged Dangerous Substances; Critical Qualifications and Training; Dedicated and professional in approach; Excellent attention to detail; FLT Licence (preferred). This position offers excellent progression for the right person.

My client is a partner for some of Europe’s leading manufacturers and provide a comprehensive and full range of innovative compactors, cardboard balers, shredders, wheelie bin compactors and liquid draining machines to some of Britain’s biggest businesses. They now have exciting opportunities for sales people to join their technical sales team. This role would suit someone with Sales experience within a Balers / Compactors / Recycling environment however, this is not a prerequisite. If you do not have sales experience you must be able to demonstrate true passion for sales and have the ability to provide a consultative/technical sell to clients. Roles and responsibilities include but are not limited to; Securing and retaining new customers using sales techniques (sales & product training will be given); Making and attending customer appointments; Completing weekly/monthly progress reports; Managing own diary and prioritising accordingly; Regular communication with customers where required; Building strong business relationships with clients and colleagues; Staying up to date with product training and knowledge; Complying with company health and safety policies. The ideal candidate will have: Experience within a sales and a target driven role (ideally); Proven track record building and maintaining customer relationships (ideally); A real focus on increasing sales performance; A tech-savvy person who is well informed about modern technology (Ideally although training will be given); A strong work ethic and passion for developing performance; Excellent analytical, problem-solving skills with the ability to make effective decisions; Excellent communication skills, written and verbal; Energy and passion to contribute to business growth and share the journey; Hold a full UK manual driving licence.

I am working with a professional hygiene company based in the West Midlands who are looking for an experienced Senior Commercial Manager to join their fast paced business. Reporting to the Board of Directors, you will be accountable for driving profitable and sustainable revenue within the Company, alongside company growth. The role would suit a highly motivated; team orientated and experienced Senior Commercial Manager preferably from within the hygiene consumables or waste industry. The ideal candidate will be people focused, driven and dedicated to improving and streamlining processes. As a key member of the senior team the successful candidate will play a pivotal role in developing influential relationships with a wide variety of commercial and key stakeholders across the business. The successful candidate will be an experienced, customer-focused leader with a collaborative style, a strong commercial acumen and someone who’s not afraid to challenge the status quo. Some of your responsibilities will include but not be limited to; Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth; Monitor performance of commercial activities using key performance metrics and prepare reports for senior management; Together with other members of the Company leadership team, assist in leading the strategic direction of the Company; Predominantly responsible for the company’s overall KPI performance commercially from a customer satisfaction perspective; Oversee and guide department managers; Oversee supply chains/purchasing strategy/purchasing IT infrastructure; Oversee the implementation of waste transfer site. In order to be considered you will have proven experience as Senior Commercial Manager or similar role; proven experience in operations and managing relationships with employees; In-depth understanding of business research methods and analysis; Solid knowledge of performance reporting and financial/budgeting processes; Commercial awareness partnered with a strategic mind-set; Excellent organisational and leadership skills; Outstanding communication and interpersonal abilities; Proven experience including understanding supply chains/purchasing strategy/purchasing desired; Previous experience of procurement within the waste / hygiene consumables sector is required. Suitable Senior Commercial Manager experience within a similar industry sector with a proven track record; Excellent financial acumen with an ability to analyse complex data and documentation with accuracy; Sound understanding of risk analysis/management; PC Literate with knowledge of MS applications e.g. Word, Excel; Financial and commercial reporting to board level.

My client is a long established and evolving business delivering environmental consultancy and advice to clients within the UK and worldwide. This role will sit within their Advisory Services team, which focuses on sustainability projects, working in partnership with their clients to deliver the UN Sustainable Development Goals. Their work covers a broad range of services incorporating environmental policy, climate action, circular economy, waste management and decarbonisation, supporting the businesses purpose to unlock solutions to deliver a net-zero future and enable a more sustainable, resilient and liveable world. This role will consist of delivering solutions for their clients in the field of waste management, circular economy, responsible consumption and sustainability, whilst furthering your knowledge and professional development. You will be involved in a range of projects that could include: Leading and providing support to clients across a wide range of waste management themes, including municipal waste collection and treatment; Analysing the effectiveness and efficiency of waste management services to identify improvements and savings for clients; Development of business cases to support the improved delivery of waste management services, whether that be through changes to collection methods or service management models; Supporting procurement exercises, including assessing contract extension proposals, developing tender specifications and evaluating bidder submissions. You will join an enthusiastic and supportive team and will experience a challenging and fulfilling working environment. There are significant opportunities for ongoing and structured career development within the field of waste management and across the wider environmental consultancy business. In order to be considered for this role you will have; A background in environmental science or sustainable resource management and an enthusiasm for helping clients achieve more sustainable solutions; Understanding of waste legislation and policy in the UK and / or Internationally; Relevant experience in a consultancy environment or other relevant industry that may include work in the development and implementation of waste management strategies, modelling and assessment of waste collection services, the procurement of waste management services, or experience in applying circular economy business models; strong skills in data management, analysis and interpretation and preferably some practical experience of waste collection modelling; Exceptional time management skills, including the ability to manage/deliver several projects at once; A methodical approach to problem solving and a high level of attention to detail, including the ability to check calculations and models developed by colleagues; Experience of developing and / or updating data models with a high level of proficiency in the use of Microsoft Excel; First degree in a relevant subject, expected to be in the field of environmental science, science, mathematics or engineering or other sustainability-related subject; Professional affiliation with or membership of appropriate body (e.g. IEMA, CIWM); A postgraduate degree in a relevant subject, although this is not an essential requirement of the role; Eligibility to drive in the UK.

Your responsibilities will be to; grow the business and identify new opportunities in advance of the competition; Generate New business and achieve financial growth; Build, maintain and manage supplier relationships and keep up good communications; Negotiate contracts, improve prices and terms of business with suppliers and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods; Provide support to other Commercial buyers maintaining and gaining new business; Purchase material, in line with specified cost, quality and delivery targets; Develop/Manage accounts on CRM; Reporting and monitoring through the CRM App to drive daily/weekly targets’ Act as an interface between suppliers and other relevant departments on purchasing processes and new projects and activities; Work closely with others in the procurement function and review opportunities for continuous improvement and business improvements; Support the overall buying & selling strategy of the group. In order to be considered for this role you will have; proven track record of developing and delivering new business; proven track record of winning/ retaining new business; at least 5 years as a Business Development/Sales within the waste management/recycling sector; must be an entrepreneurial self-starter who is open-minded and enthusiastic.; excellent communication skills/ relationship building; have a can do attitude to pursuing goals and seizes opportunities; strategic thinking: able to develop strategies and plans to achieve strategic outcomes; a full UK driving licence and able to travel and spend nights away from home. This is an excellent opportunity to join a world leader and become part of a winning team.

We are working with a leading resource business who have the requirement for an Assistant Commercial Manager based in Bristol or London to assist in the successful management and control all aspects of the commercial, financial and contractual elements of the designated PFI/FM contract(s) in order to control and maximise the company’s profitability and to protect the companies legal and contractual obligations under the contract(s). This role will focus on the administration of the contract(s), with due regard to management of risk (including proactive measures to mitigate deduction exposure), recovery of contractual entitlement along with support for the delivery of projects and variations (inclusive of procurement support). The Assistant Commercial Manager will report to the Commercial Manager and will be expected to work closely with the various operational and functional leads of the respective contract along with both supply chain and client-side stakeholders. The successful candidate will therefore be expected to build strong relationships based on trust and transparency to improve the performance of the contract(s). In order to be considered for this role you will have the following skills; Commercial management and contractual interpretation; PFI payment mechanism; Sub-Contract management; Basic accounting principles and strong numeracy skills; Change management control; Degree qualified; 2-3 years of operational commercial experience preferable; IT skills – MS Office, Excel, Project, Word; Excellent Time Management; Ability to work under pressure; Prepared to work within various geographical areas; Confident; Self-motivated; Good verbal and written communicator; Ability to work both alone and as part of a team; Resilient.

We are working with a leading waste resource business that has an exciting opportunity available for a Subcontractor Assistant to join their winning Commercial team based in Manchester. Reporting directly to the Logistics and Sub Contracting Manager, your role will be within my clients sub-contractor management team ensuring the business obtains quality products and services, including the purchase of materials for resale (i.e. cardboard, paper, plastics) for competitive prices in a timely fashion. You will play an integral role in ensuring they operate profitably and compliantly, including administering the day to day compliance records for subcontractors and in line with the standards of the businesses Purchasing Policy. Key responsibilities will include but not limited to: Administration of the day to day compliance records for Sub Contractors; Assist the Logistics and Sub contracting Manager in all audit processes; Process requests for Sub Contracted services, acting as the internal interface for Sub Contractors; Draft, issue, obtain and record Supply agreements; Provide administrative support to Tenders; Act as the office interface between the business and Suppliers. Essential Skills: Maths & English GSCE or equivalent; Working knowledge and experience of the Waste Management, Recycling and Resource Recovery industry; Advanced Micro soft office skills, Prisma skill desirable.

My client is a highly successful and expanding waste management company who has an opportunity for a Technical Assessor to be based in their Compliance team in the North West. The main purpose of the role is to provide compliance and technical support as part of the compliance team and to all business functions as required; to use chemistry knowledge to support the technical assessment of incoming waste enquiries and customer load lists; to support the processing and monitoring of trans frontier shipment notifications. Your responsibilities will include but not limited too; Ensure support is provided in the processing and management of TFS notifications; provide cross divisional compliance support on regulatory and legislative changes; ensure the compliant processing and technical assessment of incoming waste enquiries; carry out compliance checks on all waste movements throughout the business; ensure all work is completed as required; meet KPI’s set and agreed with the Technical Manager; support the processing and monitoring of trans frontier shipment notifications; ensure the compliant processing and technical assessment of incoming waste enquiries; routing of waste streams to ensure compliance with licences, permits and waste acceptance procedures.; assist in preparation of costings and quotations for the sales team; assist with the checking of customer load lists to ensure compliance with the TFS regulations, permits, licences and waste acceptance criteria at the receiving site; liaise with external customers and suppliers; to have an awareness and understanding of the applicable regulations and legislation; to understand and advise on the different paperwork and consignment requirements for waste movements; providing support in the delivery of projects as advised by the Technical Manager; providing cross-divisional technical compliance support as required; generating paperwork for waste movements as required; All other duties as required. In order to be considered for this role you will have the following; HNC in Chemistry as a minimum, a degree in Chemistry preferable; Minimum of 1 years’ experience in the waste industry; have an awareness of the off-takers and UK disposal sites waste treatment capabilities; Proficiency in IT, including Microsoft Office and other systems as applicable; have a working knowledge of WM3; have dangerous goods awareness; excellent written and verbal communication, analytical and problem-solving skills; ability to work independently and collaboratively as part of a team; organise time effectively.

We are working with a well-established and successful waste recycling company who have the opportunities for Fitters and Technicians to join their operations team based in the West Midlands. The role; Carrying out vehicle maintenance including servicing, inspections, defect repairs, MOT preparations and breakdowns as well as any other work requested by the Workshop Manager. You must be able to demonstrate good communication skills and be able to understand instructions given by the workshop manager. You will be a diligent individual who perseveres to deliver only quality output and strive to complete tasks right first time. In order to be considered for this role you will have; a qualification in a mechanical discipline; Experience working on light and heavy goods vehicles; Experience in the use of diagnostics equipment or the ability to learn; Full UK Driving Licence; Understanding of MOT standards and legal compliance; Understanding of 6 weekly service inspections and legal compliance to VOSA standards; Must be able to work alone or as part of a team; Must have own tools – Air tools, torque wrenches etc provided. If not able to provide own tools the company is willing to do so at cost price and a monthly agreed amount for deduction from salary. Desirable; HGV licence Class 2/1; Knowledge and experience of JCB plant equipment; Experience with vehicle or plant electrical systems; Competency in Mig welding. The role is permanent and full time with contracted hours of 45hrs per week, Monday to Friday with overtime on offer daily and weekends. Core operational hours are between 0600 – 1700 with the technicians/fitters on a rotation to cover the operation within their contracted hours. Shift 1: 0600 – 1600 (2 x 30-minute breaks). Shift 2: 0700 – 1700 (2 x 30-minute breaks). Alternating weekly between shift 1 and 2.

We are working with a leading waste resources business that now have an exciting opportunity for a Trading Sales Manager to be based at their offices in the North West. This is a new post to support their growth ambitions in the UK Market, responsible for the management of trading sales activity and consolidation of their market position in the UK. The post has specific responsibility for liaison with suppliers and customers, identification of new business opportunities, and maintaining an understanding of developing and emerging market trends. The successful candidate will display business acumen, analytical thinking, commercial understanding, strong negotiation, leadership, and excellent communication skills. The main responsibilities within this role will be but not limited too;Manage sales process for depot materials (paper and plastics); Manage Trading Sales Admin team (North West); Process and action sales enquires in relation to materials from the various business units; Assist with grading of plastics generated within the business; Developing new outlets for plastics sales within the UK; Communicating with internal and external customers; Manage and build on relationships with their existing sales outlets; Developing new outlets for plastics sales within the UK; Undertake site visits as required; Any other duties identified by your line manager, commensurate with the role. In order to be considered for the role you will have; 3 – 5 years’ experience in the recycling industry; Knowledge of plastic grades; Bachelor’s degree or equivalent qualification; Excellent communication and IT skills – with the ability to communicate at alllevels, including senior executives, both within internal and external customers; Strong written, verbal and presentation skill; Demonstration of a sound level of Waste and Resource Management industry & legislation knowledge; ability to work under pressure to hit targets; Excellent commercial negotiation skills; Results driven and tenacious; Commercially astute and aware of market trends and competitor activities; Attention to detail and accuracy; Possess full driving licence.

I am working with a leading multi-disciplinary Environmental Consultancy who require an experienced Senior Consultant to join their Waste and Resource Management team, working across many sectors at a global scale. You will be required to deliver tasks across a variety of projects, and support the development of tenders and business development activities. I am particularly interested in hearing from applicants with experience and an interest in the development of waste and carbon assessment models, working across waste collections and treatment / disposal projects. In order to be considered for this role you will have; A minimum of five years’ experience of the waste and resources management industry either in a consultancy setting or playing a role in the delivery of in-house or outsourced service delivery; An understanding of waste and recycling management systems, legislation and policy in the UK; Experience of working with Officers and elected members at a senior level; An understanding of waste strategies and the options available to implement them; Experience of analysing operational and financial data to identify and understand the root causes of issues, and develop effective solutions; Modelling of waste services, understanding the processes, inputs, calculations and outputs, supported by excellent numerical, data handling and spreadsheet skills using Microsoft Excel; High levels of written and verbal communication skills and confident in the delivery of presentations; Excellent time management skills, including the ability to respond to requests for outputs at short notice; An ability to innovate and tailor solutions to meet evolving requirements is critical to the role; Experience across waste collection authority and waste disposal authority functions or close involvement in work acquired through joint working, partnership activities or project-specific activities; Working within a technical consultancy environment or within a client organisation involving direct contact with consultants or consultancy projects; Working within a private sector waste services company supporting the provision of services to local government and private sector customers; Experience in applying Circular Economy business models; Experience of waste collections modelling, using either bespoke models or WRAP’s Kerbside Analysis Tool (KAT). Qualifications: First degree in a relevant subject, expected to be in the field of science, environment or engineering •UK driving licence. Desirable: Second degree in a relevant subject, expected to be in the field of science, environment or engineering; Chartered status with a relevant organisation (e.g. CIWM, SocEnv).

We are working with a leading environmental consultancy. They now have an exciting opportunity for an experienced Principal Consultant to join the Waste and Resource Management team. The Principal Consultant will lead projects, lead proposal development and support business development activities. In addition to these activities, my client is looking for a lead on waste data management tasks – focused on waste flow modelling and carbon assessment tasks. The successful applicant will be working on strategic projects in the UK and internationally, for local authorities and private sector clients, therefore adaptability and flexibility are essential. In order to be considered you will be an experienced waste management expert, ideally with extensive consultancy experience of providing innovative solutions to public and private sector clients. Qualified to post-graduate level in a relevant discipline, you should have several years’ experience in senior consultancy or other relevant sector employment. You will need to demonstrate a track record in developing waste and resource management solutions, working with organisations to implement change and be in possession of strong project and client management skills. You will have skills in using business management systems, business development, proposal writing, report writing and data analysis; Experienced in delivering carbon assessments including the use of impact assessment tools such as WRATE. An understanding of waste and recycling management systems; Understanding of waste legislation and policy in the UK; Experience of working with Officers and elected members at a senior level; An understanding of local authority governance, pressures, constraints and opportunities; An understanding of waste strategies and the options available to implement them; Experience of analysing operational and financial data to identify and understand the root causes of issues, and develop solutions; Waste data management and modelling, including carbon assessments; High levels of written and verbal communication skills and confident delivery of presentations.

We are working with a UK leader within the hazardous waste export. This role will see generation of new sales growth and will require focus on both revenue and profit generation within the hazardous waste division. You will be responsible for developing new business and managing these accounts effectively. To perform successful delivery to potential customers, from concept to deal closure, mobilisation of new business secured; Develop and generate leads, committing to excellent customer service throughout the whole sales cycle and process; Maximise the sales performance by establishing strong relationships; Strong account management skills; Perform a full analysis of current/future markets and competitive research in order to further develop sales and growth strategy for the Hazardous Waste in alignment with strategic objectives of the wider business