This new role is an exciting opportunity to join a recycling leader. As Service &
Compliance Manager you will be responsible for leading and motivating the businesses
Service Delivery Team to deliver service excellence to all of their clients ensuring both
retention and growth from their portfolio across UK. Some of your responsibilities will
include but not be limited to; Lead & continually monitor the Customer Service Centre
team to deliver a best in class customer service experience for the businesses customers,
creating engaged customers to facilitate organic growth; Manage the HR aspects of the
team by recruiting, selecting, orienting, training, assigning, scheduling, coaching,
counselling, and disciplining employees; communicating job expectations; planning,
monitoring, appraising, and reviewing job contributions; planning and reviewing
compensation actions; enforcing policies and procedures; Improve customer service
quality results by studying, evaluating, and re-designing processes; establishing and
communicating service metrics; monitoring and analysing results; implementing
changes; Take ownership of customers issues and follow problems through to resolution,
building trusted client relationships with key stakeholders; Analyse statistics and compile
accurate reports for internal measurement and customer reporting purposes to produce
review documentation for both business and clients; Directly manage all aspects of legal
compliance ensuring customers, suppliers and sub-contractors compliance are met at all
times; Working with QHSE teams and supporting with organisational accreditations such
as ISO; Lead price management processes ensuring margins from sub-contractor
activities are maintained, including initiating and communicating annual price increases.
In order to be considered for this role you will have; University degree or equivalent
within a relevant field; Desirable –Environmental Management; Experience of defining
and delivering transparent services with clearly defined service metrics; IT Skills – MS
Word, PowerPoint and Excel; Lean six sigma & continuous improvement; Demonstration
of a sound level of Waste and Resource Management industry & legislation &
governance knowledge.

I am working with a well-established Environmental Consultancy who have a new and exciting opportunity for an outgoing, intelligent, confident and enthusiastic person to join a dynamic, growing team as an Environmental Data Analyst based in North Yorkshire. The main purpose of this role is to deliver the company packaging data management service with a focus on continual improvement and ensure adaptability to change. To provide a high-quality data service to customers through the collection and synthesis of data and maintenance of accurate weights databases with a focus on maximising use of internal systems.  Providing technical support to the customer support and sales team as required. Some of your responsibilities will be but not limited to; Delivery of packaging data management service – to involve the collection and analysis of data (working with customer support team/direct with customers to understand member requirements); Drive continuous improvement of data management jobs – including, the development of methodologies, implementation of audit recommendations, weights gathering; Maintenance of accurate customer weights databases; Delivery of quarterly plastic tax data management for customers; Data analysis reporting to members; Provide complex data support to Sustainable Packaging Consultancy service; Develop strategies to drive data process efficiencies, working closely with Data Management Service Leader; Provide technical and data support to customers/customer support team. In order to be considered for this role you will be proficient with Microsoft Office with strong Excel skills being able to use complex formulae; you will have a logical and methodical approach with an eye for detail with the ability to synthesis large data sets; you will have strong problem solving and creative thinking skills and the ability to prioritise, multi-task and manage time effectively; you will have the confidence to challenge when required, comfortable working independently but also work well in a team with a ‘muck in’ approach; you will have a strong desire to work for a business for good and will be committed to growing with the business through a period of transformational change, being flexible and highly resilient will support you with this; you must have a strong work ethic working well under pressure with excellent organisational skills and the ability to meet deadlines; knowledge of SQL databases would be advantageous, but not compulsory; a UK driving license will be required in order to carry out on-site customer visits.

I am working with a leading, global low-carbon energy and services company who have a new role available for a Commercial Solar PV Design Manager. The main purpose of the role is to lead design from outline business case through to construction of Solar PV / Battery Storage Systems. You role will be but not limited to; Agree appointment and scope of service for Design Team alongside Pre-construction Manager; Review design management protocols with Design Coordinator / Assistant Design Coordinator; Clear communication of expectations for design deliverables with designers; Commission required surveys/reports; Review compliance with all relevant regulations/legislation; Liaison with the Pre-Construction Manager for commercial costing activities; Liaison with the operational teams regarding buildability and logistics; Monitoring of design & resolution of technical queries; Review design deliverables and design programmes; Comply with document management protocols; Assist with procurement and construction programs; Chairing design team meetings; Lead Client meetings during Bid Phases. In order to be considered for the role you must be/have; Able to programme design works; Knowledge of methodology and sequencing process in delivering a construction project including design and pre-construction activities; Understanding of design requirements for procurement and construction purposes; Understanding of contractual requirements of the contracts; Ability to drive issues through to completion; Understanding of AutoCAD, PVSyst and Helioscope and advantage; Electrically Trained or knowledge of complex electrical systems relating to Solar PV; Up to date construction industry knowledge; Experience in Renewable Energy Schemes; Technical understanding of substructures, structures, services and finishes solutions; Knowledge of building regulations / sustainability; Previous management of design team; Industry accreditation / Qualifications; previous experience in a similar role.

My client is a partner for some of Europe’s leading manufacturers and provide a comprehensive and full range of innovative compactors, cardboard balers, shredders, wheelie bin compactors and liquid draining machines to some of Britain’s biggest businesses. They now have exciting opportunities for sales people to join their technical sales team. This role would suit someone with Sales experience within a Balers / Compactors / Recycling environment however, this is not a prerequisite. If you do not have sales experience you must be able to demonstrate true passion for sales and have the ability to provide a consultative/technical sell to clients. Roles and responsibilities include but are not limited to; Securing and retaining new customers using sales techniques (sales & product training will be given); Making and attending customer appointments; Completing weekly/monthly progress reports; Managing own diary and prioritising accordingly; Regular communication with customers where required; Building strong business relationships with clients and colleagues; Staying up to date with product training and knowledge; Complying with company health and safety policies. The ideal candidate will have: Experience within a sales and a target driven role (ideally); Proven track record building and maintaining customer relationships (ideally); A real focus on increasing sales performance; A tech-savvy person who is well informed about modern technology (Ideally although training will be given); A strong work ethic and passion for developing performance; Excellent analytical, problem-solving skills with the ability to make effective decisions; Excellent communication skills, written and verbal; Energy and passion to contribute to business growth and share the journey; Hold a full UK manual driving licence.

We are working with a well-established environmental consultancy. They now have the requirement for an addition to their winning team based in North Yorkshire. Your role will be an integral part of the compliance team delivering the companies packaging data management service with a focus on continual improvement and ensuring adaptability to change. To provide a high-quality data service to customers through the collection and synthesis of data and maintenance of accurate weights database with a focus on maximising use of internal systems.  Providing technical support to the customer support and sales team as required. You will be responsible for but not limited to; the delivery of packaging data management service to involve the collection and analysis of data (working with customer support team/direct with customers to understand member requirements); Drive continuous improvement of data management jobs – including; the development of methodologies, implementation of audit recommendations, weights gathering; maintenance of accurate customer weights databases; delivery of quarterly plastic tax data management for customers; data analysis reporting to members; providing complex data support to Sustainable Packaging Consultancy service; developing strategies to drive data process efficiencies, working closely with Data Management Service Leader; provide technical and data support to customers/customer support team. In order to be considered for the role you will be proficient with Microsoft Office with strong Excel skills being able to use complex formulae.  You will have a logical and methodical approach with an eye for detail with the ability to synthesis large data sets. You will have strong problem solving and creative thinking skills and the ability to prioritise, multi-task and manage time effectively.  You will have the confidence to challenge when required, comfortable working independently but also work well in a team with a ‘muck in’ approach.  Being flexible and highly resilient, you will be committed to growing with the business through a period of transformational change. You must have a strong work ethic working well under pressure with excellent organisational skills and the ability to meet deadlines.  Knowledge of SQL databases would be advantageous, but not compulsory.

As Commercial Manager you will be based in East London within the sustainability division. This is a permanent full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package. The Commercial Manager will lead the commercial delivery across a portfolio of contracts, working closely with the Account Director. You will provide contract commercial management and profit improvement, risk and opportunity management along with focus on compliance. Some of your responsibilities will be but not limited to; Providing day to day commercial support to the varying Suite of Contracts and their respective management teams; Aid the quality of service by ensuring awareness of contractual responsibilities among all business colleagues (including contract deliverables, scope of services etc.); Take a key role in the management of contractual claims / disputes with clients and other third-parties; Support the identification, management and mitigation of risks at all levels associated with bidding new contracts; Negotiate, on an equitable basis, internally and externally to ensure that the business is not exposed to risk. In order to be considered for the role you will have; Extensive experience of managing numerous stakeholder relationships, including external relationships with clients, suppliers and internal leadership and functions; An ability to lead commercial management resources to ensure effective and pro-active commercial management of the allocated contracts; Experience in line management responsibilities of commercial colleagues; Extensive Commercial/Contractual experience within PFI contracts.

A new role is available for an experienced Drainage Engineer to work with and support the Flood Risk Manager to develop business relationships with external developers / project managers and clients relating to new development drainage infrastructure. You will provide a full consultancy service, including advice, preliminary and full design to enable clients to submit planning applications. Some of your responsibilities will include but not be limited to; developing new business for the business through provision of a drainage consultancy service; manage and be responsible for the development and maintenance of client relationship; design new development infrastructure in line with established design parameters including drawings, specifications and contract documentation to ensure the delivery of high quality consultancy services on time and to fee targets; carry out engineering appraisals of schemes; identify project needs and prioritise work streams, working with technical approval processes to produce outcomes for clients; set and monitor project fee targets, cost control and report on a regular basis to the Flood Risk Manager; develop business cases at client’s request in relation to drainage schemes; carry out and provide Drainage Studies and Flood Risk Assessments at the clients request; ensure that best practice is applied to scheme development and ensure that the consultancy is kept up to date with all relevant laws, codes and guidance relating to new development; propose solutions, prepare designs and agree modifications to existing infrastructure where needed; work with and coordinate with other project teams in the delivery of projects where necessary; prepare fee proposals and oversee projects to ensure that fee targets are met and payments are received to meet contractual obligations; assist colleagues and to deputise for the Flood Risk Manager when necessary, by undertaking specific project work, attending meetings and participating in project working groups, including responding, both verbally and written, to queries from clients, regulators, contractors and statutory bodies; act as Construction (Design and Management) Regulations Designer and ensure all clients, subgroup designers and contractors are complying with the regulations and Health and Safety standards; prepare and present technical, financial and operational reports to management meetings and client meeting; undertake investigations relating to staff disciplinary issues. This will involve working closely with HR officers, conducting investigations, preparing reports and representing the section at disciplinary hearings. In order to be considered for this role you must have; detailed knowledge of new Highway developments particularly drainage infrastructure, flood risk and flood risk management; detailed knowledge of legislation and technical standards for new development works; detailed knowledge of fee development and financial management; knowledge of quality standards and Health and Safety practices, particularly CDM Regulations; detailed knowledge of the design and detailing of highways, drainage infrastructure and structures schemes and also preparation and letting of contracts and construction supervision; knowledge of preparation of Flood Risk Assessments and Business cases; good level of ICT skills including the use of Microsoft Project, Excel, CAD, GIS/MapInfo, Hydraulic design and watercourse modelling; BEng in Civil Engineering or equivalent; Member of Institute of Civil Engineers or equivalent professional qualification and development.

As Sales Executive you will be responsible for generating sales from the product range within my clients Built Environment division whilst ensuring that the business continues to deliver market leading solutions for points of reuse and recycling. Responsibilities and duties will include but not be limited to; With support from Marketing, pro-actively develop and deliver sales from both existing and new customers; Maintain a CRM database logging all sales activity and provide regular reports on opportunities to the Sales & Marketing Manager; Work with the Sales & Marketing Manager to develop the Built Environment offering to continually meet evolving customer requirements for points of reuse and recycling. In order to be considered for this role you will have proven experience in a business-to-business sales role, selling direct to end user sites and/or brands, or via facilities/property management, cleaning and/or waste management providers. Preferred background in selling recycling bins, reuse stations or similar semi-permanent infrastructure (including furniture, housing & point of sale). Ability to effectively convert customer requirements into intuitive, functional and aesthetically pleasing products.

I am working with a leading multi-disciplinary Environmental Consultancy who require an experienced Senior Consultant to join their Waste and Resource Management team, working across many sectors at a global scale. You will be required to deliver tasks across a variety of projects, and support the development of tenders and business development activities. I am particularly interested in hearing from applicants with experience and an interest in the development of waste and carbon assessment models, working across waste collections and treatment / disposal projects. In order to be considered for this role you will have; A minimum of five years’ experience of the waste and resources management industry either in a consultancy setting or playing a role in the delivery of in-house or outsourced service delivery; An understanding of waste and recycling management systems, legislation and policy in the UK; Experience of working with Officers and elected members at a senior level; An understanding of waste strategies and the options available to implement them; Experience of analysing operational and financial data to identify and understand the root causes of issues, and develop effective solutions; Modelling of waste services, understanding the processes, inputs, calculations and outputs, supported by excellent numerical, data handling and spreadsheet skills using Microsoft Excel; High levels of written and verbal communication skills and confident in the delivery of presentations; Excellent time management skills, including the ability to respond to requests for outputs at short notice; An ability to innovate and tailor solutions to meet evolving requirements is critical to the role; Experience across waste collection authority and waste disposal authority functions or close involvement in work acquired through joint working, partnership activities or project-specific activities; Working within a technical consultancy environment or within a client organisation involving direct contact with consultants or consultancy projects; Working within a private sector waste services company supporting the provision of services to local government and private sector customers; Experience in applying Circular Economy business models; Experience of waste collections modelling, using either bespoke models or WRAP’s Kerbside Analysis Tool (KAT). Qualifications: First degree in a relevant subject, expected to be in the field of science, environment or engineering •UK driving licence. Desirable: Second degree in a relevant subject, expected to be in the field of science, environment or engineering; Chartered status with a relevant organisation (e.g. CIWM, SocEnv).

We are working with a leading environmental consultancy. They now have an exciting opportunity for an experienced Principal Consultant to join the Waste and Resource Management team. The Principal Consultant will lead projects, lead proposal development and support business development activities. In addition to these activities, my client is looking for a lead on waste data management tasks – focused on waste flow modelling and carbon assessment tasks. The successful applicant will be working on strategic projects in the UK and internationally, for local authorities and private sector clients, therefore adaptability and flexibility are essential. In order to be considered you will be an experienced waste management expert, ideally with extensive consultancy experience of providing innovative solutions to public and private sector clients. Qualified to post-graduate level in a relevant discipline, you should have several years’ experience in senior consultancy or other relevant sector employment. You will need to demonstrate a track record in developing waste and resource management solutions, working with organisations to implement change and be in possession of strong project and client management skills. You will have skills in using business management systems, business development, proposal writing, report writing and data analysis; Experienced in delivering carbon assessments including the use of impact assessment tools such as WRATE. An understanding of waste and recycling management systems; Understanding of waste legislation and policy in the UK; Experience of working with Officers and elected members at a senior level; An understanding of local authority governance, pressures, constraints and opportunities; An understanding of waste strategies and the options available to implement them; Experience of analysing operational and financial data to identify and understand the root causes of issues, and develop solutions; Waste data management and modelling, including carbon assessments; High levels of written and verbal communication skills and confident delivery of presentations.

I am working with an Environmental Consultancy that have an opportunity available for a Data Analyst to be an integral part of the operations team providing strong account management and technical support to existing customers (in line with the customer service policy) ensuring a positive retention record is maintained and building strong customer relations. Carrying out detailed data analysis when required and supporting the sales team in the achievement of company growth targets by offering technical input with the securing of new business and ensuring opportunities are optimised within the existing customer database. Full induction and training program in place and there are excellent opportunities and support for candidates with the right competencies. In summary, this is an ideal opportunity for an outgoing, intelligent, analytical and ambitious individual looking to grow their career in the environmental sector and develop within a forward-thinking company. In order to be considered for the role you will have a Degree in an environmentally focused subject, strong IT skills and be an expert using MS Excel, you will be passionate about the environment and be excited at the prospect of helping businesses minimise their environmental impact. At the very least you need to be outgoing and confident speaking with customers with a strong focus on customer service and find building strong relationships easy. You will work well in a team with a ‘muck in’ approach being flexible and highly resilient, being committed to growing with the business through a period of transformational change. You must have a strong work ethic working well under pressure with excellent organisational skills and the ability to meet deadlines. A UK driving license will be required in order to carry out on-site customer visits.

For full details, please email a copy of your CV to Rebecca@Candovergreen.com quoting job ref: RB2465